About Us

RSS Retail Ltd prides itself on being a quality company, leading the industry by exceeding your expectations and making them standard practice. Our market leading agency infrastructure allows us to tailor the recruitment solution to your business needs, whether you require one person or an entire retail team. Our flexible service involves us listening and understanding your business, so that we can meet all of your requirements and offer you the best possible solution.

Our clients benefit from us handling the following personnel requirements for them.

RSS Retail Ltd Background

RSS Retail Ltd was established in 2004 and commenced operations from the now, Head Office in Berkhamsted. Further offices were opened to compliment our client’s needs. Our sole objective is to supply a highly professional recruitment service tailored to individual client requirements.

We service clients in the all over the UK, including Northern Ireland, and offer all clients a Preferred Supplier Agreement which guarantees a preferential service over non-preferred clients.

RSS Retail Ltd have an enviable reputation, which is built on professionalism and integrity and has been achieved as a result of continuous commitment and hard work by our team of friendly consultants. Our reputation speaks for itself with a large number of candidates registering on personal recommendation.

Our industry knowledge combined with our recruitment skills make RSS Retail Ltd your perfect solution.

RSS Retail Ltd Categories of Staff

• Department Manager's

• Duty Managers

• Front of House Manager's

• Assistant/Deputy Managers

• Concession Managers

• Sales Managers

• Store Managers

• Area Managers

• Regional Managers

• Regional HR Managers

• Retail Head Office including:

• Merchandising

• Buying and category management

• Human resources

• Sales and marketing

• Finance

• Administration

• Customer Service

RSS Retail Ltd Values

• Success and achievement

• Do a good job

• Challenge and progress

• Learning and knowledge

• Independence and freedom

• Reputation

• Self fulfilment

Our Recruitment Process and Commitment

• Recruiting is conducted by your dedicated account handlers or an appointed consultant

• Provide candidates that meet the client specification

• Inform candidates of the position prior to submitting their CV

• To brief candidates in respect of the position

• Guarantee a fast and efficient response to all the requirements

• CV's will be e-mailed or faxed prior to the interview

• Advise our Clients of developments during the source and selection process

• Offer free confidential advertising to support our selection process

• All candidates undergo a thorough interview process and when possible in out private interview suites

• Account handlers conduct quarterly client visits to monitor service levels and further as hoc meetings can be arranged in response to client needs

• The preferred supplier agreement can act as a deterrent to nuisance agencies

Functional Requirements

How we provide effective resource to meet with our clients expectations:

• Over 10000 candidates registered on our database

• Regular local advertising and specialist publications

• Internet advertising and search functions

• Recommendation – a high percentage of our candidates are recommended by candidates already registered with RSS Retail Ltd

• Networking with our other offices to attract additional quality candidates

• Bespoke headhunting on request

Communication

Effective communication is vital in terms of a successful working relationship. With this in mind RSS Retail Ltd operate the following means of communication:

• E-mail – RSS Retail Ltd operate the highest standard of PC Anti – Virus control Systems

• We are fully compatible with all Windows software

• Telephones – All account handlers are contactable at the office or on their mobiles outside of work

• Meeting – All account handlers are available for business meetings at short notice

Recruitment Process Going Forward

• For RSS Retail Ltd to gain a strong understanding of the client. What are your current/future business strategies/objectives?

• Seeking a commitment from the client to instruct RSS Retail Ltd at the beginning of the recruitment process to give greater scope for success

• For RSS Retail Ltd to gain a clear picture of reporting lines – Organisation Charts

• Conduct face to face meetings with the recruiting managers when we can any instructions – this is particularly relevant if Line Managers have never used RSS Retail Ltd

• To increase communication between RSS Retail Ltd and Line Managers with regards to feedback both positive and negative on all CV’s submitted and interviews taken

• Finalise a contractual agreement between the client and RSS Retail Ltd and for this to be filtered to all relevant recruiting managers

• To be fully utilised as a supplier covering all levels of retail recruitment

• Implement quarterly service calls and reviews to monitor the recruitment process